We’ll be straight with you about money. Here’s when a refund is possible, and how to cancel.
Want to cancel? Email us at support@babitaenterprises.com before your next billing date. Write it down so we have a record.
It depends on what you bought:
Once a domain, transfer, or SSL certificate is registered, we can’t refund it. The registry charges us immediately and that fee doesn’t come back.
Work is billed in stages. The first payment covers planning and getting started, so it isn’t refundable once we’ve begun. If you stop mid-project, we keep the fee for work already done, and refund anything paid for stages we haven’t started.
If you cancel hosting within 7 days of setup, we can refund the unused hosting time. Setup fees and extra licences (like cPanel or a dedicated IP) are not refundable.
Setup fees aren’t refundable once the connection is live. WhatsApp conversation credits follow Meta’s rules and can’t be refunded.
If we had to stop a service because the terms were broken, there is no refund.
Approved refunds go back to the same payment method you used. Banks usually take 5 to 10 working days.
Email support@babitaenterprises.com with your invoice number, the domain or project, and a short reason. We’ll take it from there.